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Return/Refund policy

  • Cancellation Policy: I agree to pay the total charges for moving services to be provided by Spartan Moving System . I understand that my deposit/fee represents only a portion of my total estimated moving charges.
  • I also understand that my deposit/fee is only refundable if at least 5 business days (not including Saturdays, Sundays, and Holidays) prior to the load date listed above, the Company (1) receives written notice at it?s address listed above via certified mail, return receipt requested, or (2) is notified by phone at (408) 416-3472 of my intent to cancel this contract, change my pickup dates or place the move on hold, (3) issues me a cancellation number.
  • All credit card refunds will be processed for your next billing statement. I am aware that any failure to comply with this Cancelation/Hold and Refund policy shall result in the forfeit of any deposit(s)/fee(s) paid. I understand should I refuse to allow Moving Squad to service my move within the pickup date(s) indicated on my estimate, send a truck away, or cancel services after a truck has arrived, my deposit is non-refundable.
  • If you have additional questions regarding our cancellation policy please complete our contact us form.