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Frequently asked questions
Do my appliances need special attention?
|Do my appliances need special attention?|
|The moving crew will wrap these items in moving blankets to protect them on the truck. However, you should make certain that your dishwasher, microwave, and washing machine are empty. Set an appointment with a service technician to prepare your major appliances for shipment -- or have your agent send someone out who is authorized to perform this service.|
|Moving with pets?|
Pre-planning for the transfer of your pet, as well as for your household goods, should begin as soon as you know you are going to move. Consider:
• State Laws and Regulations
|What should I do with my household plants?|
|According to the "Household Goods Carriers' Bureau Tariff," a carrier is not allowed to accept a shipment containing perishable items, including plants.
• To give them to friends as a remembrance
• To donate them to a local hospital, nursing home or library
• To offer them at a garage sale
|What should I do with hazardous items?|
|Even professional movers cannot move hazardous or combustible items such as propane tanks, firearms, paint, and aerosols, as the pressure in the back of the truck could cause these items to explode or catch on fire, risking enormous damage to the rest of your items. It may be better to dispose of such dangerous items than to try and move them to your new home. Additionally, be certain to empty the fuel out of any gas-operated items (such as a lawnmower or snow blower) prior to moving.|
|What is the right technique for packing?|
• Use wadded newspaper to provide cushion in your boxes
Legal Box (24"x16"x11") - Legal boxes are used to pack legal size files from your office or home.
|Moving with Children?|
|Moving with children can be a rewarding experience for both you and them. Moving should be a time of excitement and adventure. By involving your kids in various aspects of the move, you can reduce their stress levels and ease your tension about moving with children. We also recognize that the moving process fascinates children, but for their own safety, we recommend that they stay with family or friends on moving day. If you do prefer to have them present, be prepared to supervise them carefully to ensure their safety during an often-frenzied day.|
|What are the important items to keep with you when you travel?|
|• Prescription drugs
• Children’s Toys
• Important papers and personal records (wills, insurance policies, deeds, family’s medical records, stock certificates, jewelry, etc)
|Is it possible to move during inclement weather?|
|While it may be more pleasurable to move on a warm, sunny day, professional movers are prepared to move during rain, sleet, or snow. They come equipped with supplies to keep your belongings safe from the elements. However, in order to keep costs down, we recommend that you shovel or rake or otherwise clear the access ways in preparation for their arrival, rather than paying your moving crew for the time it takes to remove such obstacles.|
|What should I do with the food in my refrigerator and other perishables?|
Take only food items you are sure will travel well. Do not take anything perishable. In the winter months, do not take anything subject to freezing.
- Open boxes of dried or powdered foods such as rice, macaroni and cereals should be
- Since canned goods are heavy, the amount placed in one carton should be limited
|Do I need to sign any type of paper work the day of the move?|
|• It is your responsibility to see that all of your goods are loaded, so remain on the premises until loading is complete. After making a final tour of the house, check and sign the inventory. Get your copy from the foreman and keep it.
• Approve and sign the Bill of Lading/Freight Bill. It states the terms and conditions under which your goods are moved and is also your receipt for the shipment. Be sure to complete and sign the declared valuation statement.
• Complete and sign the High-Value Inventory form, whether or not items of extraordinary value are included in the shipment. You also need to sign and date the "Extraordinary (Unusual) Value Article Declaration" box on the Bill of Lading, if applicable to your shipment.
• Make sure the foreman has the exact destination address. Be sure to let the foreman know how you can be reached, including phone numbers, pending the arrival of your household goods.